# BigCommerce



## Benefits

## How it works

For more details about how O2O is different than other Cloudflare setups, refer to [How O2O works](/cloudflare-for-platforms/cloudflare-for-saas/saas-customers/how-it-works/).

## Enable

BigCommerce customers can enable O2O on any Cloudflare zone plan.

To enable O2O on your account, [create](/dns/manage-dns-records/how-to/create-dns-records/#create-dns-records) a `CNAME` DNS record.

| Type    | Name              | Target                    | Proxy status |
| ------- | ----------------- | ------------------------- | ------------ |
| `CNAME` | `<YOUR_HOSTNAME>` | `shops.mybigcommerce.com` | Proxied      |

:::note

For more details about a BigCommerce setup, refer to their [support guide](https://support.bigcommerce.com/s/article/Cloudflare-for-Performance-and-Security?language=en_US#orange-to-orange).

If you cannot activate your domain using [proxied DNS records](/dns/proxy-status/), reach out to your account team.

:::

## Product compatibility

## Zone hold

## Additional support